Privacy Policy

Kajea Vehicle Tracking Limited (“Kajea Vehicle Tracking Limited”, “we”, “our”, or “us”) is committed to safeguarding your privacy and ensuring the protection of your personal data, in line with the Data Protection Act of Kenya and other applicable regulations.

1. Introduction

This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you interact with our products, services, and website.

2. Definitions

  • You refers to:

    • Customers who access or use Kajea Vehicle Tracking Limited products or services.

    • Dealers, agents, or merchants associated with us.

    • Suppliers or vendors with whom we have contractual engagements.

    • Visitors to our offices or users of our website.

3. Collection of Information

We collect personal data when you:

  • Register for our services or products.

  • Contact us with inquiries, complaints, or requests.

  • Engage with us via social media, email, SMS, or third-party platforms.

  • Participate in surveys or promotional offers.

  • Visit our website or premises.

  • Enter into any form of service agreement with us.

We do not intentionally collect data from individuals under the age of 18 without consent from a parent or guardian.

4. Types of Data Collected

  • Identity Data: Name, ID/passport number, date of birth.

  • Contact Data: Phone number, email, physical address.

  • Technical Data: IP address, browser type, device identifiers.

  • Transaction Data: Payment details, service history.

  • Marketing Preferences: Communication and promotion preferences.

  • Recruitment Data: CVs and job application details (if applicable).

5. Use of Your Information

We may process your data to:

  • Deliver and manage our services to you.

  • Process transactions and billing.

  • Communicate updates, offers, or product changes.

  • Improve our platforms and customer experience.

  • Prevent fraud and ensure compliance with legal obligations.

We may also anonymize data for research or analytics purposes.

6. Legal Basis for Processing

We process personal data under the following bases:

  • Contractual obligation: To fulfill a service or agreement with you.

  • Consent: When you explicitly allow us to process your information.

  • Legal requirement: When mandated by law or regulation.

  • Legitimate interest: When necessary for system security, fraud prevention, or service improvement.

7. Data Retention

We retain your data only as long as necessary for the purposes it was collected, unless a longer retention is required for legal or regulatory reasons.

8. Disclosure of Information

We may share your data with:

  • Legal or regulatory authorities, upon valid request.

  • Third-party service providers under confidentiality obligations.

  • Our partners and contractors involved in service delivery.

  • Emergency services (if required for your safety).

We never sell or disclose your personal information for marketing purposes without your explicit consent.

9. Your Rights

You have the right to:

  • Access your personal data.

  • Correct or update inaccurate data.

  • Withdraw consent at any time.

  • Request data deletion (subject to legal exceptions).

  • Object to processing based on legitimate interests.

To exercise any of these rights, contact us via:
📧 info@kajeavehicletracking.co.ke
📞 0751298271

10. Cookies and Tracking

We may use cookies on our website to enhance your experience. You can manage your cookie preferences via your browser settings. Disabling cookies may affect some site functionalities.

11. Third-Party Links

Our site may contain links to third-party websites. Kajea Vehicle Tracking Limited is not responsible for the privacy practices of these sites.

12. Data Security

We implement appropriate technical and organizational measures to secure your data against unauthorized access, alteration, disclosure, or destruction.

13. Changes to This Policy

We reserve the right to update this policy at any time. Updates will be posted on our website with a revised “Effective Date.”